DATES TO REMEMBER FOR SEPTEMBER 2026

Sept 1 - 4:  Customers should receive their bills either by mail or email.  If you do not receive your bill, please contact our office. If you do not receive a bill you are still required to pay any balance due. 

Sept 7:  Our office will be closed in observance of Labor Day. 

Sept 1 - 14:  Customers who had a water leak can request an adjustment.  If you are on ACH, it is suggested that you request an adjustment by 5:00 p.m. on Sept 9th. 

Sept 10, 12 & 14:  If a customer is on our original ACH, the file will be sent to our bank on Sept 10th to be processed.  Customer payments will be pulled on Sept 14th.  If a customer is on ACH through Invoice Cloud, payments will be pulled on Sept 12th. 

Sept 17:  All bills are due.

Sept 18:  Any unpaid bills will have a penalty assessed.

Sept 24:  All payment extensions are to be made by 5:00 p.m.  Extensions will not be granted after this time. 

Sept 25: The final day to pay past due bills before disconnection.  Customers have until 5:00 p.m. to pay.

Sept 26 - 30: All unpaid bills are subject to disconnect.

Sept 30:  October bills will be updated in the system.